Privacy Policy

1. Introduction

Welcome to FrogSky. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username, date of birth
• Contact Data: Email address, telephone numbers, billing address
• Financial Data: Payment card details (processed securely through our payment providers)
• Transaction Data: Details about payments and bookings you have made
• Technical Data: IP address, browser type, time zone setting, operating system
• Profile Data: Your username, purchases, preferences, feedback
• Usage Data: Information about how you use our website and services
• Marketing Data: Your preferences in receiving marketing from us

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and complete your flight bookings
• To manage your account and provide customer support
• To send you booking confirmations and travel updates
• To improve our website and services
• To send you marketing communications (with your consent)
• To comply with legal obligations
• To detect and prevent fraud

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We use industry-standard encryption (SSL/TLS) to protect data in transit and secure servers to protect data at rest. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Right to access: Request access to your personal data
• Right to correction: Request correction of inaccurate personal data
• Right to erasure: Request deletion of your personal data
• Right to object: Object to processing of your personal data
• Right to restriction: Request restriction of processing your personal data
• Right to data portability: Request transfer of your personal data
• Right to withdraw consent: Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary action.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: